Mammoth Smart Pillow

SleepEngine CAMBRIDGE SLEEP SCIENCES

Drift off to sleep easier | Wake less throughout the night | Get back to sleep quicker if you do wake

Wake up in the morning refreshed | Feel less tired throughouttheday | Clear your daily brain fog

 

Quick Start Guide

1. Positioning Your Pillow

1. Use a pillow cover and place the pillow on your bed as with any traditional pillow.
2. Ensure the power cable is positioned towards the back of the pillow to avoid obstruction and ensure safety during sleep.

2. Connecting Your SmartPillow to Power

1. The SmartPillow features a permanent power cable connecting the SleepEngine™ sound unit directly to a power source.
2. Connect the USB-A end of the cable to the provided power adapter.
3. Plug the adapter into a power socket and switch it on if necessary.

3. Power Cable Routing

1. Avoid loops or tangles in the cable.
2. Neatly gather and secure any excess cable outside the pillow using the supplied cable ties.

4. Using the SleepEngine™ App

1. The SleepEngine™ App is needed to control all sound features of the SmartPillow.
2. Download the SleepEngine™ App from the App Store or Google Play Store onto your smart device.

Summary

To connect your SmartPillow with the SleepEngine™ App, launch the app and use Bluetooth by scanning the QR code on the power cable. Customize your sleep settings, including Sleep Program, Soundscape, volume, and wake-up alarm, to optimize your experience. The SleepEngine™ App, available on the App Store and Google Play Store, manages the sound technology features of your SmartPillow.

After downloading the app, launch it to start the registration process and access its features. From the Welcome screen, tap to proceed to the Registration/Log In page.

Register Your Account

You must register an account to start using the App. Follow these steps:

1. Tap the ‘Register’ button to begin the registration process.
2. Enter your information into each field.
3. Read the Terms of Service and Privacy Policy by tapping the respective links.
4. Check the box to agree to the Terms of Service, Privacy Policy, and App’s installation.
5. Tap the ‘Continue’ button to proceed.
6. You will be prompted to verify the email address you provided. Tap ‘Create Account’.
7. Check your inbox for an email containing a verification link. If you cannot see the email in your inbox, check your junk folder or tap ‘Resend Link’ to receive a new email.
8. Click on the link to verify your email address. You will then see confirmation in the App that your account has been created.
9. Tap the ‘Get Started’ button to complete your setup and start using the App.

Log In to Your Account

Once your account has been registered, you will need to log in to access the App. After your first login, your account will remain active, and you will not need to log in again unless you log out.

Log In Process

1. Open the App and tap the ‘Log In’ button.
2. On the Log In page, enter your email address and password. Use the eye icon to view your password if needed.
3. Tap the ‘Log In’ button to access the App.
4. If you have forgotten your password, use the ‘Forgot Password?’ link to reset it.
5. If you don’t have an account, tap ‘Click here to register’ to create a new account and follow the registration process.

Forgotten Password

1. To reset your password, tap the ‘Forgot Password?’ link on the log in page.
2. Enter your email address and tap the ‘Send’ button. Check your inbox or junk folder for an email with recovery instructions, or tap ‘resend’ for a new email.
3. Click the link in the email to open the ‘Create new password’ page in the App.
4. Enter and confirm your new password, then tap the ‘Reset Password’ button.
5. Once the password is successfully changed, you will see a ‘Password changed’ confirmation page.
6. Tap the ‘Log in to continue’ button and follow the log in process as described above.

Connecting Your App and SmartPillow

The SleepEngine™ technology offers a personalized and secure sleep experience by establishing a one-to-one connection between your App and SmartPillow using a unique QR code. This ensures exclusivity, preventing other apps from connecting once paired.

Follow these steps to connect your App and SmartPillow:

1. Upon your first login to the App, you’ll be guided through the setup process and prompted to connect to the SmartPillow.
2. Ensure Bluetooth is enabled and active on your smart device.
3. Locate the QR code on the SmartPillow’s power cable label, which is necessary for the secure connection.
4. Select ‘Pair Now’ from the setup screen.
5. When asked, allow the App to access your device’s camera and scan the QR code.
6. The App will initiate the secure pairing process, which may take a few moments.
7. Upon successful pairing, a confirmation message will appear.

If scanning the QR code fails or the connection is unsuccessful, try the following:

1. Ensure sufficient lighting for the camera and retry scanning the QR code.
2. Confirm that Bluetooth is on, as it’s needed for the connection.
3. If the issue continues, restart the app and attempt to scan the QR code again.

Note: If another device running the SleepEngine™ App scans the QR code and connects to the SmartPillow, it will override the previous connection.

Home

Each time you launch and enter the App, you will land on the Home page. This page provides an overview of your selected settings and allows you to manage your Sleep Program, Soundscape, Alarm Sound, and volume levels easily.

1. Start/stop your chosen Sleep Program by tapping the large play/pause button. To select a different Sleep Program, refer to the Sleep Programs section.
2. Adjust the volume of all sounds by tapping the speaker icon, located under and to the left of the main Sleep Program icon (next to the alarm clock icon). See the Sound Controls section for more details.
3. The alarm clock icon next to the speaker icon indicates the alarm wake-up time. You can toggle the alarm on and off with the on/off button next to it. For more information, consult the Alarm Sounds section.
4. The Soundscape icon is positioned beneath the volume icon, displaying your chosen Soundscape. To modify it, tap the icon to access the Soundscapes page and follow the guidance in that section.
5. The Alarm Sound icon is located beneath the alarm on/off button, showing your selected alarm sound. To change it, tap the icon to be redirected to the Alarm Sounds page. Additional information can be found in the Alarm Sounds section.

Soundscapes

Enhance your sleep experience by complementing the scientifically-developed Sleepsound with relaxing and calming Soundscapes. The use of Soundscapes is optional.

1. Select the Soundscapes page from the navigation menu at the bottom of your screen or tap the Soundscape icon on the Home page.
2. You’ll find 8 different Soundscape icons to choose from. Tap the play button in the right-hand corner of each icon to preview a sound before selection.
3. To choose a Soundscape, tap the icon, press continue, and it will play alongside the Sleepsound for the duration of your sleep program.
4. Your selected Soundscape icon will appear on your home screen under the chosen sleep program, next to the Alarm Sound icon.
5. Adjust the volume of your Soundscape by tapping the sound icon on your Home page and following the guidance in the Sound Controls section below.

Alarm Sounds

You have the option to select your preferred alarm wake-up sound to suit your mood, whether you prefer a gentle start or an energetic boost. Follow these steps to choose and manage your alarm sounds:

1. Select the Alarms page from the navigation menu.
2. Explore 8 different alarm sound icons. To preview a sound, tap the play button located in the top right corner of each icon.
3. To set your preferred alarm sound, tap the icon, then press continue. This sound will play at the end of your selected sleep program.
4. Your selected alarm sound icon will appear on your home screen, beneath the chosen sleep program and next to the Soundscapes icon.
5. To change the volume of your alarm sound, tap the sound icon on your home page and refer to the Sound Controls section for further guidance

Sleep Programs Overview

Our Sleep Programs have been scientifically designed to enhance your sleep, whether you’re aiming for an uninterrupted night’s rest or a rejuvenating nap. Here are the available Sleep Programs:

1. Deep Sleep: This is the recommended ‘gold standard’ program. It lasts for 8 hours and includes an 18-minute wake-up cycle with an alarm. It suits those with a consistent schedule allowing for 8 hours of continuous sleep.
2. Easy Sleep: Perfect when you have less than 8 hours to rest. You can select a sleep duration between 2 and 8 hours, up to your required alarm time, ensuring an optimal sleep pattern.
3. Fall Asleep: A 2-hour program designed to guide you into deep sleep with an optional wake-up alarm. Ideal for those who have difficulty falling asleep but usually stay asleep once they do.
4. Power Nap: This helps you take an energizing nap with an optional alarm. Choose from 30, 45, or 60-minute sessions. Ideal when you miss your full 8-hour sleep or need a midday refresh.

To use a Sleep Program, simply tap the desired icon, and it will appear on your Home page, ready to begin your sleep period. To switch programs, navigate to the Programs menu and select a different option. If you wish to adjust the volume of the SleepSound playing during each program, tap the sound icon on your Home page and follow the instructions in the Sound Controls section.

Sound Controls

Access the Sound Controls by tapping the speaker icon on the Home page. Here, you can manage the volume of your Sleepsound, Soundscape, and Alarm individually.

1. You can set the volume of each sound independently.
2. To adjust the volume, tap the chain link icon to enable slider movement.
3. Move the slider up or down to set your desired volume level.

Experiment with different levels using the following suggestions as a starting point:

1. Soundscape: 50 (optional—set to 0 if not used)
2. Sleepsound: 53
3. Alarm: 50 (optional—control with the on/off button on the Home page)

Summary:

When using a Soundscape alongside a Sleepsound, ensure that the Soundscape volume is set 3-5 points lower than the Sleepsound to maintain effectiveness. After setting individual volume levels, lock them by tapping the chain link icon. The Sleepsound should be audible but not loud when your head is on the pillow. Adjust the overall volume through your smart device as needed. To begin, tap “Home” in the navigation menu and start your Sleep Program.

Settings:

1. Edit Profile Details: Update your name, country, and email address.
2. Edit Password: Change or reset your password, ensuring it is at least 8 characters long with required character types.
3. Frequently Asked Questions: Find answers to common queries.
4. Feedback: Contact support for specific queries or comments.
5. Privacy Policy: Information on data collection and management.
6. Terms of Service: The legal agreement between you and the service provider.
7. Log Out: Sign out of your account. Re-login is required to access the app again.
8. Delete Account: Permanently remove your account and associated data.

Technical Information Summary

1. Device Specifications

1. Model Number: SE-EU-001, SE-EU-002
2. Dimensions: Pillow: 60 cm x 40 cm x 15 cm (L x W x H)
3. Weight: Approximately 1.9 kg
4. Materials:Pillow: High-density, pressure-relieving Medical Grade™ foam
5. Cover: MicroFresh washable quilted cover
6. Sound unit: Polycarbonate and Acrylonitrile Butadiene Styrene
7. Audio Technology: Integrated SleepEngine™ with two high-quality in-built speakers
8. Audio Output: Stereo sound with sinusoidal waveforms
9. Power Supply: Input: 5V DC via USB, Cable length: 2 metres
10. Connectivity: Bluetooth 5.1; compatible with iOS and Android devices
11. Audio Frequency Range: Low-frequency tones for sleep enhancement
12. Operating Environment: Temperature: 0°C to 40°C (32°F to 104°F); Humidity: 10% to 90% non-condensing

2. Audio Features

1. Sound Modes: Deep Sleep, Easy Sleep, Fall Asleep, Power Nap
2. Soundscapes: Ocean Waves, Wind, Rain, Stream, Train, Brown Noise, Pink Noise, White Noise

3. Alarm Features

1. Customisable alarm sounds
2. Adjustable volume settings
3. Gradual wake-up

4. App Features

1. Compatibility:iOS 11.0 or later
2. Android 6.0 or later
3. Control Functions: Select sleep programs, adjust audio levels, set and manage alarms

5. Certifications

1. Compliance: UKCA, CE, FCC certified, RoHS Compliant
2. Safety Standards: Tested for electromagnetic compatibility (EMC), conforms to international safety standards

6. Maintenance and Care

1. Cleaning Instructions:Pillow Cover: Machine washable. Remove cover and wash at 30°C with mild detergent. Do not bleach. Tumble dry on low heat or air dry.
2. Device: Wipe clean with a soft, dry cloth. Avoid using water or cleaning solvents on electronic components.
3. Storage: Store in a cool, dry place. Avoid direct sunlight and extreme temperatures.
4. Warranty: Two-year limited warranty covering manufacturing defects. Contact customer support with proof of purchase for claims.

7. Customer Support

For technical support, troubleshooting, or warranty inquiries, please contact our customer support team.

 

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