CAPTANA STOREEYE Shelfcam

Basic Shelfcam Features

Monitoring shelves in real-time is complex in modern retail, and Captana’s Shelfcam provides a simple, cost-effective solution. It features a 48MP imaging sensor and low-power AI SOC for efficient image capture and processing, with integrated WIFI AC 2.4/5GHz for cloud connectivity.

Setup is easy through NFC, allowing credentials to be transferred by tapping a mobile device on the camera. Successful setup is indicated by an integrated RGB LED. To comply with GDPR, a motion sensor ensures the camera only captures images when no motion is detected for a set period.

Technical Details

Feature Details
Shelfcam
Charging Via Captana EyeCharger (Product Code: 9862) or USB-C
Resolution 48 MP
Motorized Lens Yes
Motion Sensor Yes
In-camera GDPR Protection Yes
Dimensions 60 x 45 x 21 mm
CPU ARM 32 Bit SOC
RAM 128 MB
Internal Flash 32 MB
LED RGB LED
Networking AC 2.4/5 GHz WIFI
Active NFC Yes, for camera setup
WIFI 2.4 GHz / 5 GHz (WIFI 5 PSK) 2412~2462/5250~5350/5470~5725/5725~5850MHz
Wireless Firmware Update Yes
Operating Temperature 0°C-40°C
Compliance CE, RoHS, FCC/IC
Packaging Unit 5 cameras & batteries per box
Weight 56 g with battery

Safety Instructions

This text outlines safety precautions for a product to prevent hazards that could cause death, injury, or property damage. Key points include:

  1. Always follow the comprehensive safety instructions provided.
  2. Ensure proper setup, use, and maintenance to prevent risks of injury or damage.
  3. Read and maintain the instructions and adhere to all warnings and guidelines.
  4. Clean the product only with a dry cloth to avoid damage.
  5. Ensure proper ventilation and avoid installing the product near heat sources.
  6. Take care of power cords to prevent damage or disconnection.
  7. Use only manufacturer-specified accessories and attachments.
  8. Unplug the product during lightning storms or when it is not in use for extended periods.
  9. Seek service from qualified personnel for any damage or malfunction.

Requirements

Cloud and Shelfcam

  1. VUSION ESLs require LED and firmware version 3.1.5 or higher.
  2. ESLs should be mounted at the bottom left or right according to product slots.
  3. Use V: Cloud API and Vusion Manager Pro for store management.
  4. Shelfcams need Wi-Fi with WPA 2 PSK, DHCP, DNS, and unrestricted internet access to *.captana.io via port 443 TCP/TLS. Note that WPA2 Enterprise or captive portals are not supported.
  5. Store internet must have an upload speed greater than 10 Mbit/s.
  6. Backoffice data should include product/item name and manufacturer/brand information in V: Cloud.

Jeegy Cloud and Shelfcam Requirements

  1. Working ESL (Electronic Shelf Label) installation is necessary.
  2. Utilize VUSION ESLs with LED and firmware version 3.1.5 or higher.
  3. Core Service or Appliance must be version 1.10.4 or above.
  4. ESLs should be mounted at the bottom left as per product slot specifications.
  5. Jeegy Cloud API access is required for the store.
  6. Internal API rights needed:
  7. Read access for internal operations and status API.
  8. Pricing API rights needed:
  9. Read access for items.
  10. Write access for media flashing.
  11. Read access for media.
  12. Wi-Fi access for Shelfcams with WPA2 PSK, including DHCP and DNS, and uninterrupted internet access to *.captana.io via Port 443 TCP/TLS.
  13. WPA2 Enterprise or Captive Portals are unsupported.
  14. Store internet should have an upload speed faster than 10 Mbit/s.
  15. Backoffice data, such as product/item names and manufacturer/brand information, should be available in Jeegy.

Shelfcam camera setup

Before Connecting the Cameras

Please ensure that you check and adjust the store’s operating hours. The cameras will capture images only during this time.

Camera LED Status Codes

  1. Insert Battery: Rainbow blink indicates the battery is inserted.
  2. First Connection: When connecting to Captana Cloud using WiFi, the LED shows red for an error. Check the error message on the Captana Live App. A green LED indicates a successful connection.
  3. Firmware Update: A blue pulse indicates the camera is performing a firmware update.
  4. Camera Awake: A green pulse means the camera is awake and awaiting instructions from Captana Cloud.

Mount the Camera

Mount the camera to ensure a full view of the gondola. For full aisle coverage, ensure some overlapping between the cameras.

Captana Assistant

Open the “Captana LIVE” App on your NFC-capable iOS or Android phone.

  1. Log in to the App using your Captana credentials.

2. If correct login credentials are used, the Dashboard is shown.

3. Use the Camera button to navigate to cameras and enter the cameras section.

4. To Add a new camera, click the “+”-Button. Select Add Shelfcam

5. Select your Captana Location to which you would like to add the Shelfcam

Select the WiFi which should be used by the Shelfcam

6. a) On iOS: Hit the “Play” button to start the NFC setup Touch the Shelfcam with your phone’s NFC to transmit the settings

b) On Android: Touch the Shelfcam with your phone’s NFC to transmit the settings

7. If your Wi-Fi settings are correct and the Shelfcam can connect to Captana Cloud, your camera is now connected to your location. The Captana Assistant App will automatically display the camera section, allowing you to see the added Shelfcam.

Shelves and flashing Afterwards all Shelves will appear in the Shelves List

Labels will be marked in blue until the flash of the label/ESL was visible

You need to set up the flashing.

Best is to do it when the store is empty.

Please note: The time is indicated in UTC.

Basics Labels

Label: BF30EC1F

  1. Label position verified by CV and blink detection.

Label: Unknown

  1. CV detected the label, but blink detection has not verified it.

Possible Reasons:

  1. VUSION ESL firmware version is not equal to or greater than 3.1.5 *
  2. Battery issues
  3. Offline labels in the store
  4. No API access
  5. No flashing set
  6. Blocked view during flashing
  7. LED is blocked or damaged

PDF

2apo5_storeeye_usersmanual_7871873_e1745faee2

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