JOURNEY NOVA 3 in 1 Wireless Charging Stand User Guide

JOURNEY NOVA 3 in 1 Wireless Charging Stand User Guide

JOURNEY NOVA 3 in 1 Wireless Charging Stand User Guide

FCC: 2ATCA-JNQ31

Package Contents

  1. JOURNEY NOVA 3in 1 Wireless Charging Stanc
  2. USB-C to USB-C Cable (1.5m)
  3. Magnetic Ring

  1. Apple Watch Charger
  2. MagSafe Wireless Charging Base
  3. Earbuds Wireless Charging Base
  4. LED Indicator
  5. USB-C Connector (to Power Adapter)
  6. Guiding Light

Using Journey Nova

Connect to power

Place your Apple devices as shown in the picture

Activate the guiding light by gently touching under the logo

Specificaitons

Model JNQ31LG | JNQ31WO
Dimensions 80 (L) x 92 (W) x 152 (H) mm

3.1 (L) x 3.6 (W) x 5.9 (H) in

Weight 407 gms

0.8 lbs

Input QC/PD 2.0/3.0

4V/3A 9V/3A 12V12.5A 15V/2A 20V/1.5A

Output Phone wireless charging (Qi2-enabled): 15W max

Earbuds/Airpods Wireless Charging: 5W max

Apple Watch Wireless Charging: 5W max

 

Warnings

  • This device uses inductive charging. Do not place metallic objects (aside from devices which support wireless charging) on top of the charging pad.
  • Avoid placing phone cases which include metallic portions on the charger. In rare cases it may not be possible todetect  smaller metallic objects, such as foil logos on phone cases, and the charger may continue to operate. In thesecases the  metallic object will heat up and may cause damage to the device being charged over time.
  • This device is designed for indoor use only.
  • Do not deliberately damage the device or expose it to damp,direct sunlight,or high temperature conditions.
  • It is normal for the device to be slightly warm to touch during operation. Provide adequate ventilation and do not cover the device while in operation.
  • Disassembling or failing to properly use and care for your device will void the warranty on the product
  • Do not use the product if it becomes damaged as this could pose a risk of causing damage to connected devices.
  • Journey bears no responsibility for damage to the device or incidental damages arising from improper use or lack of care. Journey will not be held liable for repair or replacement of the device or other damages in thesecircumstances.

Troubleshooting

Symptom Solution
My phone will not attach magnetically
  • For the iPhone to attach magnetically, a magsafe comptaible case must be used or the phone can be used without a case. Alternatively the included magnetic ring can be used to add MagSafe compatibility to your phone or case (iPhone 12 and above support MagSafe natively)
iPhone is not charging wirelessly
  • Ensure you are using an appropriate USB-C wall adapter. It is mandatory to use an adapter with minimum 30W output or higher. Additionally, use only the included USB-C to USB-C cable.
My device charges intermittently
  • Thick cases can intefere with wireless charging – if using a case try removing your device from the case while charging.

AUSTRALIAN WARRANTY

Warranty Period

12 Months

Warranty Terms

ALOGIC Corporation Pty Ltd warrants this product to be free from defects in materials and workmanship for the warranty period stated above from the date of purchase, provided the product is used in accordance with the accompanying recommendations and instructions.

Exclusions

This warranty no longer applies where any defect results from alteration, accident, misuse, abuse or neglect of the product.

The warranty does not cover the product failing to operate due to the battery that powers it being depleted. The battery is a consumable item intended to be replaced when it is exhausted.

How to Make a Claim

Please retain your receipt as proof of purchase and return the product with the receipt to your place of purchase to make a warranty claim.

This warranty is in addition to your rights under the Australian  Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For New Zealand customers, this warranty is in addition to statutory rights under New Zealand legislation.

ALOGIC Corporation Pty Ltd

Level 34,140 William St Melbourne VIC Australia 3000

1300 760 989

Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with an Apple product may affect wireless performance.

™ The Apple logo, AirPods, Apple, Apple Watch, iPhone and is Magsafe are trademarks of Apple Inc, registered in the U.S. and other countries.

The Qi symbol is a trademark of the Wireless Power Consortium.

PDF

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